RECENT ACCESS RECEIVABLES ARTICLES:

The collection process doesn”t stop with your placement

Do you have a good procedure in place for reporting payments and providing documentation? In the July, 2014 CFPB report on complaints, “The debt was paid” was the second highest reason for complaints.  It was a 10% increase from the previous month.  The top five reasons for complaints all had to do with dispute handling […]

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ACCESS Presents – What If Your Best CSR Was Actually A Web-based Virtual Agent?

You have just nine seconds to engage your customer on the web. Once engaged, our Virtual Agent collects payments 66% of the time… in just 5 clicks. 10 Reasons to enhance your collection treatment with a Virtual Agent: Handles early stage accounts cheaper, faster and better. 1. Increases online payments and lowers delinquency 2. Decreases […]

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UPCOMING CONFERENCES

Our team here at ACCESS will be exhibiting and presenting at several upcoming conferences. First up is the National Collections and Operational Risk Conference March 24-26, 2013 in Miami, Florida. Stop by our booth and visit with Pam Long and Jack Clark. The following week, Pam and Jack will be exhibiting at the Credit & […]

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Why every creditor needs to ask the question, “What does the CFPB have to do with me”?

Over the past year, the Consumer Financial Protection Bureau (CFPB) has been on the minds of collection agencies, banks and other major creditors. A few months ago, the CFPB published Advance Notice of Proposed Rulemaking (ANPR). ANPR is a commentary on new rules and contains 162 questions that solicited comments from private industry, collection agencies […]

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ACCESS RECEIVABLES ANNOUNCES MAJOR ALLIANCE WITH INDUSTRY VETERANS

Skip Foster and Jack Clark join the Access Team Baltimore, MD: Friday, 11/8/2013  Access Receivables of Hunt Valley Maryland announced today that industry veterans Skip Foster and Jack Clark will be joining their organization as Major Programs Operational Officer and Major Programs Business Development Officer respectively. Skip Foster has over 40 years of experience and […]

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Access Receivables Management receives 2013 Maryland Excellence Award

October 28th 2013 – Access Receivables Management has been selected for the 2013 Maryland Excellence Award amongst all its peers and competitors by the Small Business Institute for Excellence in Commerce (SBIEC). Each year the SBIEC conducts business surveys and industry research to identify companies that have achieved demonstrable success in their local business environment […]

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Access Receivables Announces Move to Hunt Valley Maryland

We are pleased to announce that Access Receivables will be moving to its’ new headquarters location at 11350 McCormick Road, Executive Plaza III, Suite 800 in Hunt Valley, Maryland on August 2, 2013. Our new facility is over 8000 Sq. Ft. and has numerous systems which make it fully compliant with government level I.T. security […]

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Access Receivables Chosen as Top 2012 Donor for Veterans Charity

Towson, MD: Access Receivables is pleased to announce that it has been chosen by ARMing Heroes as the top donor in the State of Maryland exceeding all other corporate donations received from small companies in 2012. ARMing Heroes was founded and began operating in March, 2009. The organization’s mission is to serve the needs of […]

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Can One Collection Agency Make a Difference?

By: Tom Gillespie  I was pleased to sign a contract with a large organization last week that invited us to propose our services to them in 2012.  The Procurement Executive told us that we were their clear choice because of our Nice People Collect More™ Philosophy.  It was just over one year ago that Access Receivables […]

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Access Receivables Wins Award for Best Places to Work in Collections for 2012

10/02/2012, Baltimore MD:  Tom Gillespie, President of Access Receivables announced today that the company was selected as one of the Top Places to Work in Collections for the second time by InsideARM.com.  Gillespie added, “This award means so much to us because it is a painstaking blind survey completed by all employees and monitored by […]

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