“ACCESS has surpassed both the performance of other firms and the goals we set at the outset of the relationship. Moreover, the level of responsiveness and communication is more than we could have hoped for. We have rewarded this strong performance and relationship management with additional business and expect to provide ACCESS with more business in the future. We cannot think of a more transparent seal of approval. ”
ACCESS can accept placement of accounts in Excel via:
- Email to us at firstname.lastname@example.org
- Upload to our client web-portal
- Upload to an FTP/SFTP site
Clients should be sure to include the name of their company in the file’s naming convention or in the file itself.
Communicating With Us
Communication with our office for account questions, reporting direct payments or adjustments, direction needed on an account, etc should be directed to email@example.com.
Our Administrative team regularly monitors this email and will respond within 24 hours.
If you need to speak someone, you can reach our customer service team at 443-578-4444.
ACCESS Client Web-portal
Referring your customers to ACCESS
Once placed in collections, your customers should be referred back to ACCESS.
They can reach us in the following ways: