“Dealing with debt collectors is hard and embarrassing except when dealing with ACCESS Receivables. My account rep is extremely nice and willing to accommodate any changes to my payment schedule if she can. She has never made me feel less than or that I am being judged for having an account with them. Thank (name withheld) and ACCESS Receivables for treating people like human beings.”
Anonymous debtor
Services
Whether the need is for traditional early stage and/or third-party collection services or the need is to completely outsource internal collection efforts, ACCESS can build a collections program to suit the needs of each client. Our technology solutions are an added benefit providing clients with an end to end solution.
First-Party Collections
ACCESS provides custom designed first party collection programs to supplement your internal efforts. Why have your staff concentrating on accounts over 60 days when we can do the heavy lifting for you. Re-focusing their efforts completely on the early-stage delinquencies will eventually bring your delinquencies down.
ACCESS easily handles your call center needs including incoming and outbound calls, payments, customer invoice requests and resolving customer issues. Auto roll of accounts to 3rd party can be integrated into the program as well. We can replace your existing team or act as an over-flow and design end to end solutions for your specific projects. We work hand in glove to create a seamless partnership to manage all aspects of your customers needs.
Third-Party Collections
The core of our business is providing best in class solutions for third-party, post charge-off collections. We handle clients with thousands of daily files as well as small clients with occassional needs.
Pre-Legal and Litigation
Regardless of our professional approach, our tenacious resolve and our proof of debt, sometimes, litigation is the only way to resolve a delinquent account. It is common in commercial collections to consider litigation if you have balances in excess of $3,000. Access has a well-established network of collection attorneys in every state and jurisdiction across the US. We handle your legal accounts from cradle to grave. It starts with a pre-legal effort for 30 days, an asset search and then assignment to one of our experts in the area where the debtor company is domiciled. We file all the paperwork, coordinate any pre-trial motions and discovery and finally execute on the judgement on your behalf.
Email & Texting Services
Take away the stress of managing your written communication efforts to your delinquent customers and let ACCESS manage it for you. If you have the need to send emails as reminders in your collection process, Access can design a program that is affordable, easy to administrate and cost-effective. We charge just .12 per email for this service and we can provide additional discounts based on volume.