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Transformative change in debt collection methods

Every ten years or so, there seems to be transformative change in debt collection methods.  There were auto-dialers in the 1980’s, checks by phone during the 90’s, scoring in the 2000’s and self-service virtual collectors in this last decade.  So, what is in store for 2020 and beyond?  Artificial Intelligence (AI).  AI has been quietly […]

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Emotional Intelligence – Using AI tone inflection for greater success

AI OR JUST SCI-FI? A look at artificial intelligence’s current and potential impact on training and the workforce. Article Author: By Margery Weinstein What if your workforce could be freed from repetitive tasks that are simple, but can lead to errors if an employee is tired? How many other more important tasks could that employee […]

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Debbie Gillespie listed as top business owner in Maryland

Access Receivables CEO honored by Baltimore Business Journal Hunt Valley, MD— 8/7/19, Today, the Baltimore Business Journal announced that Debbie Gillespie, CEO of ACCESS Receivables, was afforded honors as one of the Top Female CEO’s in Maryland. Pam Long, Vice-President of Sales and Marketing commented, “ACCESS is now the 36th largest female owned business in […]

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Access Receivables Management Announces Inclusion in OMNIKAL’s Top 500 List of Minority-Owned Businesses for 2019

HUNT VALLEY, Md., June 7, 2019 (Newswire.com) – OMNIKAL, the nation’s largest, inclusive business organization, built to empower all entrepreneurs, has recently acknowledged Access Receivables Management as one of Maryland’s and the nation’s “Top Businesses” for 2019.” This exclusive ranking reflects Access Receivables’ overall vision, leadership and economic accomplishments in moving our economy forward. The […]

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A Review of the Proposed CFPB Rules For Debt Collection

THE NEW CFPB PROPOSED REGULATIONS ARE A GREAT THING FOR CONSUMERS AND DEBT COLLECTORS By: Tom Gillespie – President, Access Receivables Management Over the last twenty years, Access Receivables has believed in better communication. Even our name was chosen to give the consumer access to us. We realized over twenty (20) years ago that the […]

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PRESS RELEASE: Access welcomes ZOEY 2.0.

Your Knowledge base for all collection related matters Access Receivables is pleased to announce its’ avatar “Zoey” has been busy helping customers in a whole new way.  Zoey is our online agent that enables our customers to resolve their account 24/7/365.  For people who prefer to self-resolve, she can provide payment plans, dispute options and […]

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