Utilities
We want to be the best performer with the least complaints. As debt collection experts, Access provides best-in-class utility collections for consumer and commercial accounts. We provide additional efforts in skip-tracing, AI, and multi-channel communication to locate and contact the customer for restitution. Our staff is US based. We do not have part-time employees or offshore employees. Also, these employees only work on your accounts. They are dedicated by client and by department to creating the highest possible focus and success.
  • Elevated skip-tracing
  • Multi-channel Communication
  • Enhanced AI and scoring through the Access Intelligent Office
  • Monthly client goal setting and daily goal tracking
  • Highly compliant professional approach
  • Debtor payment portal and self-service payment arrangements
  • Separate focus and work-plans for commercial and consumer debt.