Personal Lines Insurance
We want to be the best performer with the least complaints. As debt collection experts, Access provides best-in-class utility collections for consumer and commercial accounts. We provide additional efforts in skip-tracing, AI, and multi-channel communication to locate and contact the customer for restitution. Our staff is US based. We do not have part-time employees or offshore employees. Also, these employees only work on your accounts. They are dedicated by client and by department to creating the highest possible focus and success.
- Separate department for personal lines insurance
- Monthly client goal setting and daily goal tracking
- Coordinated approach to address any duplicate coverage
- Elevated skip-tracing
- Multi-channel Communication
- Enhanced AI and scoring through the Access Intelligent Office
- Highly compliant professional approach
- Debtor payment portal and self-service payment arrangements
- Separate focus and work-plans for commercial and consumer debt.