A/R Collections During The Crisis Might Be Better Than You Think—But You Need A Plan
Tom Gillespie is an industry leader in debt collection. He is the president of Access Receivables Management in Hunt Valley, Maryland.
When Covid-19 started ramping up in March, my firm, which represents enterprise companies that require debt collection services and business process outsourcing support, was fortunate to get our people working remotely within a few weeks. Thankfully, we had just invested in new technology that enabled us to move everyone off-site quickly and safely. Sadly, not all industries can have employees work remotely, which is among the reasons many businesses have been struggling. But, for other businesses, the pandemic has created an opportunity for growth, which has been aided by access to capital from the government.The Paycheck Protection Program loans, Economic Injury Disaster Loans, the Main Street Lending Program, and state and county loans and grants have provided a safety net for many small-business owners. In essence, these stimulus measures and relief programs have created opportunity for some and strengthened balance sheets. In comparison, during the Great Recession, there were no bailouts for small businesses, and credit was much harder to get.
