Your Knowledge base for all collection related matters Access Receivables is pleased to announce its’ avatar “Zoey” has been busy helping customers in a whole new way. Zoey is our online agent that enables our customers to resolve their account 24/7/365. For people who prefer to self-resolve, she can provide payment plans, dispute options and […]Read More
Posts Tagged ‘AI’
I was embarrassed and scared about calling a collection agency about my student loan. Your virtual ...
I love your virtual agent. I was aprehensive about calling a collection agency but i was able to make...
I would recommend ACCESS to any company wanting real results. We have used them since 2006 and are now placing exclusively with ACCESS.
Senior Collection Coordinator
It has been a pleasure dealing with an agency with such great expertise in our field. Insurance can be a complex and exhausting business when it comes to collection efforts. Our referrals include debts from our policy-holders on premiums and deductibles, debts from our agents on premium and auditing issues, and monies due from subrogation. In consideration of our enduring relationship, we would highly recommend ACCESS Receivables Management to any organization.
The purpose of my letter is to bring positive attention to your associate (name withheld). During her effort to collect our debt, I had the opportunity to correspond with her on several occasions. She was courteous and patient and was a pleasure to work with.