Access Receivables was the first collection agency to launch a completely separate website for debtors to pay their bills and communicate with us about their bills – 2mybill.com. Many debtors prefer resolving their account online instantly without the embarrassment of dealing with a dunning call over the phone. It has been very successful for many of our clients.
2mybill.com is now home of a friendly, non-threatening “Avatar” style virtual collector that can interact with debtors and help them work out a payment program and resolve payment issues. It’s one more way we lead the industry in innovations that boost debt resolution while maintaining relationships between debtors and clients.