About Access Receivables

  • About Access

    Access Receivables was established in 1999. We are a one of only 17 certified commercial collection agencies in the US. The company is a diversity owned (WBE) company started by industry veterans, Debra and Tom Gillespie. The owners ongoing mission is to offer a new kind of collections approach that utilizes evolving communication technologies and strong people skills to maximize returns while creating an agent/debtor relationship that is redefining the industry. Access is a leader in combining expert collection techniques with modern methods of communication. This includes a patented virtual collector on the Web, online chat, phone smart tags on written communication, mobile apps and more. We believe that to collect from delinquent customers, we need to connect with delinquent customers. Access pioneered “Nice People Collect More” in November of 2011 and was Awarded a National “STEVIE” award for Most Innovative Company in 2012 for its innovative and non abrasive approach to recoveries. We primarily serve clients in the Fortune 50, Telecommunications, Insurance, Manufacturing, Student Loan and Business to Business space. We also offer a unique program for HR professionals that are attempting to recover delinquent overpayments, employee advances, company loans and signing bonuses. We would welcome the opportunity to speak to you about your accounts receivable program and demonstrate our abilities to use a our highly successful model to achieve your corporate goals for recoveries, customer service and retention.

    Scope

        • More than 400 clients located across the United States
        • Complete in-house operations – no overseas or contracted agents
        • MBE Certified as a minority-owned business’
        • Millions of accounts served

     

    Innovation Leader in the Collection Industry

    Focus on 4 Areas of Business

                • Colleges & Universities
                • Insurance Companies
                • Leading Communications & Technology Companies
                • Fortune 500 Companies
                • HR related recoveries

    Client “Bill-of-Rights”

                • We will work every account to the highest standard
                • We will follow up consistently after the sale
                • You will receive all remittances on time and all funds will be kept in client trust accounts
                • We will never co-mingle funds
                • We will treat your delinquent customers with respect and professionalism
                • We will invest additional resources in skip tracing, legal and experienced staff
                • We will not bother your internal staff with constant requests
                • We will always look for new ways to improve upon our results

    Industry Awards

                • Top small business in America for 4 years  (2006-2009)
                • Top 50 fastest growing Maryland companies (2006-2012)
                • Maryland Governors Award for Small Business (2008)
                • Fastest Growing Female Owned Company – (2006-2012)
                • Voted top places to work in Receivables Management (2009)
                • U S Chamber of Commerce Blue Ribbon Award for Small Business (2008)
                • 2012 STEVIE award for Most Innovative company in America under 100 Employees
                • 2012 STEVIE award for Best Video for a B to B service company (More Bad Debt)

    A Certified Commercial Collection Agency

    Access Receivables is designated as a Certified Commercial Collection Agency by the International Association of Commercial Collectors, Inc. (IACC). Of IACC’s 2,200 plus members, Access Receivables is one of only 14 firms to receive this honor. To receive the designation, Access Receivables had to complete a rigorous application and audit process that meet the highest standard for collection agency operations.Certified Commercial Collection Agency

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