ACCESS Presents – What If Your Best CSR Was Actually A Web-based Virtual Agent?

  • You have just nine seconds to engage your customer on the web.

    Once engaged, our Virtual Agent collects payments 66% of the time… in just 5 clicks.

    10 Reasons to enhance your collection treatment with a Virtual Agent:

    Handles early stage accounts cheaper, faster and better.

    1. Increases online payments and lowers delinquency
    2. Decreases overall call center traffic
    3. Resolves disputes
    4. Processes ACH and credit card payments
    5. Increases mobile payments
    6. Friendly application, promotes goodwill
    7. Lower’s FTE requirements
    8. Increases self-resolution
    9. Improves your overall customer experience.
    10. Shift your internal collectors to later stage delinquency

    Enhance your early stage collections treatment with a branded, custom designed Virtual Agent.

    Sign up today for our next Virtual Agent webinar April 24, 2014 11:00 A EST. Email Pam Long at pam.long@access-receivables.com to learn more.


    April 17th, 2014 | Access Receivables | 2 Comments |

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